One on one conversation is the key to developing any successful relationship. Despite the growth of online self-help services, 79% of customers still prefer to speak to customer service over a telephone.
USA’s Best and Worst Tippers: American Tipping Habits
Last November, I spent the month in Europe traveling to some of the continent’s most famous cities. Besides googling the normal amount of words like bathroom, check, wine, please and thank you in whichever foreign language needed at the time, I also searched for that country’s tipping etiquette.
Rental Home Management
With companies like AirBNB and HomeAway, a lot of people are taking a small step towards being a full-time home renter. What many small-timers don’t know is the amount of responsibility that goes into renting an entire property for years at a time.
Service Trends Around The World
One of the surprising facts first represented in today’s infographic is America’s disdain for Information Technology Infrastructure Libraries, or ITIL’s.
