Customer service and retail workers are the unspoken superheroes of our society because dealing with unhappy customers can be a straight up nightmare.
The True Colors Of Brand Colors
Did you know that every color evokes a different response in humans? Certain colors are more effective in the clothing industry than technology or agriculture, all because of the way the colors are perceived.
How To Deal With Difficult Clients As A Business Owner
You’ve probably heard that the customer is always right. It sounds great, but if you’re a business owner, you may be tempted to cut ties with difficult clients and customers for the sake of your company.
“Nightmares” On Restaurant Street
My absolute favorite holidays of the year revolve around food. Thanksgiving feasts and trick or treat candy top the list, though don’t forget the sensory uses of food: peeled grapes for eyeballs and cold noodles for worms.
Retail Innovation: The Quest for the Effortless Shopping Experience
Follow our infographic to see the past, present, and future of retail. Click on Learn More to see the stories behind the inventions that changed the way we shop.
5 Ways To Better Connect To Customers Using NPS Data [interactive]
Behind every Net Promoter Score is a customer looking to communicate. In order to get the most out of your data and truly “wow” customers, it’s important to go beyond the score. Explore this interactive infographic for five unexpected ways to use your Net Promoter Score data to better connect with customers.
US Craft Brewers’ Growth
I am one of those “hopheads,” and craft beer has been in my life for a few years now. Luckily, I live in the thriving craft market of Central Texas, and have dozens of local brew houses to expand my palate. Real Ale Brewery is the closest to my house, and one of the most highly
