I’m going to admit it, I’m terrible at reading body language—especially facial expressions. So, I appreciate infographics like this one because it’s a simpler way to study those big or small signs people’s bodies give away about a person’s emotions…without having to stare at actual people like a total weirdo.
Here’s The Secret To Keeping Your Customers
One on one conversation is the key to developing any successful relationship. Despite the growth of online self-help services, 79% of customers still prefer to speak to customer service over a telephone.
7 Tips For Improving Your Body Language At Work
Body language affects those around us more than the words we use. What message do your posture and facial expressions convey to your co-workers?
50 Annoying Phrases To Avoid At Work
When language fails us at work, we can always rely on common phrases to fill the silence. They are often a cacophony of metaphors strung together to confuse you into thinking work is being done.
Are You a Good Listener?
We’d all like to think that we’re good listeners, but it can be more difficult than it seems to actually be good at it.