Behind every Net Promoter Score is a customer looking to communicate. In order to get the most out of your data and truly “wow” customers, it’s important to go beyond the score. Explore this interactive infographic for five unexpected ways to use your Net Promoter Score data to better connect with customers.
Convert With Convenience: The Value of Good Customer Service
A whopping 66% of customers will spend more with a company that they believe provides excellent service. Do you have a winning strategy?